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Telecom System: PABX System in Dubai
KeenTeQ provides industry-leading Telecom System that ranges from IP Telephone/ PBX / PABX system in Dubai that best fits for any organization that requires an efficient and economical telecom system for their business operation. With support from the best available telecom solution in the market, including Cisco, Avaya, Alcatel , Panasonic Matrix, etc
Leading PABX system in Dubai
Communication is the essence of any business, to have proper communication channels is most essential for a company to withstand. So that a trusted phone system is integral to any business' operations no matter whether office phone systems for small business or an enterprise. Business / Office phone telecom system PABX system in Dubai allow you to set up a communications system for your business quickly. Telephone service is the lifeline of business, as it provides a way for potential and current customers to reach out to the firm. By understanding the technologies involved in an office phone system, it becomes easier to choose a system that is cost effective and adequately serves the company needs. Offers specific solutions to suite the business requirements of various segments like Hospitality, Manufacturing, Legal, Real Estate, Infrastructure, Automobile, Retail, IT, BPOs, KPOs, Education, Healthcare, Defense and Government etc.
Features of our PABX system in Dubai:
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Auto Attendant (Digital Receptionist): Automatically connects callers to the goal extension number. It makes use of an easy menu.
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Call Forwarding: Lets admins course incoming calls primarily based totally on precise criteria.
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Call Pick-up: Lets the body of workers select out up and solution an incoming name for a distinct recipient.
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Call Queuing: Allows the body of workers to create a device for routing calls to precise ring groups.
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Call Recording: Used for name recording for legal, documentation, and monitoring, training, or different purposes.
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Call Transfer: Enables a person handy off a stay name to any other person or extension
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Call Waiting: Lets customers cope with many ongoing calls at identical times.
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Conference Call: Also known as Audio Tele-Conference. You’ll need it whilst you want to talk with multiple parties.
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Do Not Disturb (DND): Blocks incoming calls to a selected extension.
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Speed Dialing: Use shortcuts for extension numbers. This makes it less difficult to bear in mind the touch statistics of key bodies of workers or departments.
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Voicemail: Provide callers with the choice to go away with a voicemail message to make certain you could follow up.
Advantages of using Office Telecom system: PABX System in Dubai
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We have a pool of highly skilled & certified engineers who are able to deploy creative and efficient communication networking solutions to every client with customized features that best fits their business telecom and PABX system in Dubai.
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Our team has already installed complicated IP PBX systems / PABX System in Dubai for enterprises, business offices across UAE. We are working with partnered vendors and companies in creating unique Telecom solutions with very stylish, hi-tech devices and systems in creating a perfect user experience with international telecommunication standards.
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We integrate the best available telecom solutions in the market, like Cisco, Avaya, Alcatel , Panasonic and Matrix which have been brands trusted and used around the world for IP telecom solutions.
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We provide companies with Hybrid PBX / PABX Telecom Systems that is a combination of both IP and Analogue telecom system working together in creating a solution that best fits for any organization that requires an efficient and economical telecom system for their business operation.
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Our team of professional engineers are able to study and analyze the case of every client and with a clear understanding of the problems faced by the current system in place. With a complete understanding of the client’s telecommunication requirements, we draw up the best solutions. These drafts are subjected to various company infrastructures, networking circumstances, and other factors affecting seamless connectivity.
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Our IP telecom systems have been installed and integrated in some of the largest business offices and multinational organizations in UAE.
How Does a PABX System Work?
Here’s a breakdown of how it works:
1. Call Routing:
A call enters the company and initially passes through the PABX system. After analyzing the call, the system uses pre configured rules and settings to decide how to route it. The caller's number, the extension that was phoned, the time of day, or the preferences of a particular department or employee can all be used to define these rules to route calls.
2. Internal Call Handling:
The PABX system determines the destination extension and routes the call straight to the appropriate recipient if it is meant for an internal extension within the company. This enables employees to communicate with one another without interruption within the company without requiring external connections.
3. Call Transfers and Extensions:
Call extensions and transfers are possible with PABX systems in Dubai. The individual taking the call can use the PABX system to transfer the call straight from their extension if it needs to be routed to another department or employee. This guarantees that calls are routed to the most appropriate person or department and permits effective call handling.
4. External Call Handling:
The PABX system routes calls targeted at external phone numbers, like clients or customers, to an external phone line, such as a VoIP (Voice over Internet Protocol) connection or a conventional landline. In order to facilitate communication between employees and external parties, the PABX system controls the connection between the internal extension and the external phone line.
5. Features and Functionality:
To improve communication within the company, PABX systems offer a variety of features. Voicemail, recording, forwarding, waiting, conference calling, interactive voice response (IVR) menus, and more are examples of these. These features can be set up and prepared according to the specific needs of the association.
6. Management and Administration:
User friendly software or an interface is usually used to handle PABX systems. In addition to monitoring call activity, system administrators can set up call routing rules, manage extensions, and customize settings. Additionally, they can access analytics and reports to learn more about call volumes, durations, and other call related information.
7. Integration and Connectivity:
PABX phone systems in Dubai can interface with other systems and tools for communication, including email, instant messaging, customer relationship management (CRM) software, and collaboration platforms. Because of this connectivity, data sharing and communication across many channels can be expedited, increasing overall
efficiency and productivity.
Steps for PABX System Installation and Configuration
1. Planning and System Design
In order to identify the optimal PABX system, we start with a comprehensive evaluation of your company's demands. Future scalability, VoIP requirements, and the number of extensions are some of the variables that our experts take into account.
2. Installing Hardware
Install the PABX unit in a safe place, like a server room or rack; connect external PSTN, PRI, or SIP trunk lines to the system; connect additional devices, such as paging, voicemail, and intercom systems; and wire internal extensions using Ethernet for IP phones or telephone cables for analog phones.
3. Configuring the System
Configure trunk settings for both inbound and outgoing calls, assign extension numbers to each department or user and set up call routing rules, including voicemail, IVR, and call forwarding. In IP PABX systems, make sure VoIP calls are receiving quality of service (quality of service).
4. Testing & Troubleshooting
To avoid delay or call drops, test internal calls between extensions, confirm incoming and outgoing calls via external lines, examine sophisticated functions like voicemail, call transfer, and auto attendant, and adjust network settings.
5. Integration with Other Systems
By integrating PABX systems with other communication tools, CRM, ERP, and other business platforms, total operational efficiency can be increased.
6. Staff Training & Maintenance
Arranged frequent maintenance for firmware updates and technical problem solving, kept thorough records and a backup of the system settings, and led training sessions to guarantee staff members utilized all PABX functions efficiently.
Why Choose Us for PABX Installation in Dubai?
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A Consultation with Experts: We evaluate the needs of your company and suggest the best system.
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Professional Installation: Complete configuration with little interference.
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After Sales Support: Round the clock repair and troubleshooting.
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Custom Solutions: PABX configurations that are specifically designed for small, medium, and large enterprises.
PBX Telephone Central System
Private branch exchanges, sometimes known as PBX telephone systems, are private telephone networks utilized by businesses or organizations. In addition to enabling free internal communication between users within the network, it can be linked to external communication channels like ISDN, VOIP, and analog. Effective office telephone systems for small enterprises are made possible by PBX systems, which allow the use of many phones connected to the PSTN. Either analog office phones or IP phones can be used for this.
If you are interested in upgrading your current Telephone system, KeenTeQ is here to help. We understand the everyday problems that businesses face today, and as such, we work closely with all our clients to implement fully integrated communications solutions.