top of page

Enhance Security with KeenTeQ's Comprehensive AMC for CCTV

Updated: May 10

amc for cctv

Security is a top priority in today's fast-paced world, and CCTV (Closed-Circuit Television) systems are essential for protecting residences, places of business, and public areas. Like any other electronic item, CCTV systems need to be maintained and cared for regularly for maximum performance and endurance. In this blog post, we'll discuss the significance of Annual Maintenance Contracts (AMC) for CCTV systems and why having one is necessary to guarantee optimal security and peace of mind. There are two very important reasons to have an AMC for CCTV System:

First and foremost, since your building's CCTV surveillance system is crucial to your security and safety, the surveillance system needs to be in excellent operating condition in order to be successful. The video recorder should record accurately, and the security cameras should be spotless and properly focused. 

Second, if you live in Dubai, SIRA mandates obtaining an AMC for your CCTV system. The Annual Maintenance Contract Agreement must also be created on SIRA's web platform. With this, SIRA can issue its NOC, and you can renew your trade license with SIRA's NOC. 

Significance of AMC for CCTV

  1. Proactive Maintenance and Troubleshooting: Proactive maintenance and troubleshooting are two of the main advantages of an AMC for CCTV systems. Potential problems can be found and fixed with routine inspections and preventative maintenance checks before they become more expensive fixes or system failures. This proactive strategy ensures ongoing surveillance and peace of mind by preserving the CCTV system's dependability and efficacy.

  2. Enhanced System Performance: CCTV systems are always run at maximum efficiency thanks to the assistance of an AMC. Updating the system with the newest security features and technologies requires regular firmware upgrades, software updates, and system optimizations. Adjusting camera angles, focus, and exposure settings can improve the clarity and detail of recorded film, which can also boost overall surveillance efficacy and image quality.

  3. Increased Equipment Lifespan: An AMC's routine maintenance programs can help CCTV equipment last much longer. Preventing early failure and expensive replacements is possible by maintaining clean, lubricated, and optimized component performance. This also minimizes wear and tear on the system. CCTV systems may maximize a business's or homeowner's return on investment by offering dependable protection for many years with the proper upkeep.

  4. Adherence to Regulatory Standards: Businesses and organizations must adhere to security and monitoring regulations. An AMC guarantees that the hardware complies with legal requirements and industry standards for CCTV systems. Frequent maintenance inspections and documentation help demonstrate compliance during audits and inspections, lowering the possibility of fines or other legal ramifications linked with non-compliance.

  5. Fast Repairs and Technical Support: Having an AMC guarantees quick and effective repairs in case of a malfunction or breakdown. Skilled specialists are on hand to promptly identify and address problems, reducing downtime and ensuring continuous monitoring. Furthermore, knowing that technical support is available around the clock gives one piece of mind because help is never far away—day or night.

  6. Long-Term Cost Savings: Although an AMC has an initial cost, it eventually results in significant long-term cost savings. An AMC provides an affordable alternative for CCTV system maintenance by averting significant malfunctions, lowering repair costs, and prolonging equipment life. A well-maintained CCTV system offers priceless security and peace of mind, considerably outweighing the contract's price.

Various AMC contract options for CCTV cameras:

  • Comprehensive AMC: This agreement takes care of the upkeep, fixing, and replacing every CCTV camera system component. It is appropriate for high-security settings and offers thorough coverage.

  • Non-Comprehensive AMC: These contracts address the upkeep and inspection of security cameras. They do not cover the component replacement cost, which could result in additional expenses.

  • Labor-Only AMC: Under labor-only agreements, skilled technicians are provided for maintenance and repairs. However, the camera owner is responsible for paying for new parts.

amc for cctv

Why is Preventive Maintenance Necessary?

Preventive maintenance should be carried out regularly to guarantee that your CCTV surveillance system keeps operating at its best. This is particularly true in the United Arab Emirates, where the dusty and humid weather poses a greater threat to electronic devices. All surfaces soon get covered in a thin layer of microscopic sand particles. This tiny layer of dust on camera lenses lowers the quality of the photos.

Fine dust particles and air dampness also cause sticky deposits inside electrical devices. These deposits, surrounding the air vents and fan grills, impede the appropriate cooling of the equipment. The electronic circuits in these gadgets may burn out or have short circuits.

Box and bullet cameras mounted on brackets may shift positions over time due to vibration, stress, or accidents. Security camera quality can occasionally be harmed by electrical spikes caused by voltage surges, lightning, or electromagnetic interference from electrical wires and light fixtures.

KeenTeQ offers CCTV maintenance contracts that you may sign to take advantage of our expert preventive maintenance services and prompt response and resolution for your support callouts. To meet the various needs of our clients, we provide three distinct varieties of CCTV support contracts. Silver, Gold, or Platinum CCTV maintenance contracts are available for selection. Please refer to the table below for a comparison of these three CCTV support contract choices.


For preserving your surveillance system's functionality, lifespan, and security coverage, the AMC service for CCTV cameras is a wise investment. Choosing an AMC will provide improved security, quick repairs, and routine maintenance. Make an informed choice of an AMC service provider by considering service level agreement, response time, and reputation. Your CCTV cameras will function at their best with expert maintenance and upkeep, offering dependable security and peace of mind.

At KeenTeQ, we provide comprehensive AMC for CCTV systems customized to satisfy each client's demands. Contact KeenTeQ at +971 52 142 6565 right now to learn more about how an AMC may enhance your security setup and bring you the peace of mind you deserve. 


bottom of page